Common questions
FAQ
Straight answers. If yours isn't here, use the contact form — we'll reply.
Mon–Thu 10am–9pm. Fri–Sat 10am–10pm. Closed Sundays. Your rental has to wrap by closing. Book online at 18onsite.com/book.
Plan on roughly 12×16 feet for the bay, plus a walkway for people waiting to hit. Flat surface works best — garage, gym floor, patio, driveway, or level yard.
Around 10 feet is preferred so full swings clear comfortably. Lower ceilings can work for some setups — tell us the height when you book and we'll confirm.
Both. Indoor is weather-proof. Outdoor needs a flat area and power. We watch the forecast with you — high wind or heavy rain may mean reschedule.
Yes. Standard venue power is enough for the projector, launch monitor, and inflate. A generator add-on may be offered later for remote spots.
For outdoor bookings, we'll check the forecast ahead of time. If conditions aren't safe or playable, we'll work with you on a reschedule. Indoor venues aren't weather-dependent.
Yes. Left and right handed clubs are included. No need to bring your own — though you're welcome to if you prefer.
Yes. The owner stays for the full rental window — setup, running the bay, helping guests, and teardown.
No. Closest-to-pin, long drive, range, and full courses work for beginners and experienced players. We help people get started.
Deposit is refundable if you cancel 7 or more days before the event date. Inside 7 days, the deposit is generally non-refundable (we may offer a reschedule when we can). Weather-related outdoor cancellations are handled case by case. Ask when you book if you need different terms for a venue contract.
Yes. COI is available on request for venues that require it.
Boise, Meridian, Eagle, Nampa, Caldwell, Star, and the greater Treasure Valley. Delivery is included in that area. Farther out — ask.